FAQ

The bike is 90-95% assembled depending on model. You will only need to assemble the handle bar. Our technicians will be there to assist you if needed. Some of our bikes arrive 100% assembled.

Between Aug 24 to 28 you can pickup the e-bike from our location in Reno, an email with details instructions we will be sent to you after purchase. 

We do not accept used items. For more information please refer to our refund policy. We do offer "Buy Back" option, check it under our support section.

The pickup location will be in Reno.

The exact address and details will be sent after the purchase with access to our client portal.

Pickup dates: Aug 24-28  9:00 AM - 7:00 PM 

We can ship orders to any U.S. address. contact us to receive the charges for delivery.

Our reputations stands before us, we never let down any costumer, must of the bikes are already in Reno waiting for you.